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Privacy Policy

Ergolign Messaging Service Privacy Policy

Last Updated: August 17, 2025

This Messaging Service Privacy Policy outlines how Ergolign LLC ("Ergolign," "We," "Us," "Our") collects, uses, and shares personal information in connection with Our text message marketing program (the "Messaging Service"). This policy supplements Our Primary Privacy Policy. For additional details, refer to the "Primary Privacy Policy" section below.

Hosted Mobile Terms of Service

Our SMS program is also subject to our Mobile Terms of Service, which provide full details on opt-in/opt-out procedures, message frequency, carrier disclaimers, and support contact information.

Changes to This Privacy Policy

We may update this Messaging Service Privacy Policy at Our sole discretion. If material changes occur, We will notify you as required by applicable law. Continued use of the Messaging Service after updates indicates acceptance of the revised policy.

Personal Information We Collect

When you enroll in the Messaging Service, We collect:

  • Name

  • Phone number

  • Email address

When you use the Messaging Service, We collect:

  • Communications metadata (e.g., time and date of messages)

  • Content of messages sent or received

We may also collect data via cookies or similar technologies on Our website or digital properties, which store preferences to enhance and personalize your experience (e.g., personalized text messages like shopping cart reminders).

If you participate in contests, sweepstakes, surveys, or contact Us for customer service related to the Messaging Service, We collect contact information and any additional details you provide.

Use of Personal Information

We use your information to:

  • Deliver, analyze, maintain, and support the Messaging Service

  • Enhance features and personalize experiences

  • Identify and prevent security risks, fraud, harassment, or identity theft

  • Verify and maintain the safety, quality, and accuracy of the Messaging Service

  • Generate aggregated or de-identified data for sharing with third parties, such as advertisers or sponsors

Sharing of Personal Information

We may share your personal information as outlined in Our Primary Privacy Policy, with your consent, or in these cases:

  • Third-Party Service Providers: With vendors assisting in delivering the Messaging Service (e.g., platform providers, phone companies, fraud prevention services).

  • Legal Requirements: To comply with law enforcement, legal processes (e.g., subpoenas), protect rights, property, or safety, enforce policies, or investigate illegal activity.

Accurate Information

You agree to provide accurate, complete, and truthful information when using the Messaging Service. Providing false or misleading information may result in denied access and legal action.

Choices and Controls

Text messages may be sent via an automatic telephone dialing system. Consent to receive marketing texts is not required for purchases.

To opt out, reply with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. See Our Terms of Service for more details.

Customer Care

For issues with the Messaging Service, visit our Contact Us page and submit a support request.


Supplemental California Privacy Notice

This section applies to personal information processed under the California Consumer Privacy Act of 2018 ("CCPA").

Categories of Personal Information Collected

Category Disclosed to for Business Purposes
Identifiers Service providers
Personal information (Cal. Civ. Code § 1798.80(e)) Service providers
Commercial information Service providers
Internet or electronic network activity Service providers
Inferences drawn to create consumer profiles Service providers

Sources of personal information and purposes for use are detailed above and in Our Primary Privacy Policy.

Additional Privacy Rights for California Residents
Under the CCPA, California residents may request:

  • Access to or a copy of their personal information

  • Deletion of their personal information

To exercise these rights, visit our Contact Us page. We will verify your identity and respond within applicable legal timeframes.

We do not "sell" personal information under the CCPA, nor do We have knowledge of selling minors' data under 16 years of age. California residents will not face discrimination for exercising CCPA rights.

To designate an authorized agent or for verification details, visit our Contact Us page.


Ergolign Primary Privacy Policy

Last Updated: April 16, 2025

Ergolign LLC ("We," "Us," "Our") is committed to protecting your privacy. This Primary Privacy Policy governs your use of Our website (ergolign.com) and other sites We control linking to this policy (collectively, the "Service"). It details how We collect, use, share, and protect your personal data and your rights.

What We Collect

We collect personal data you voluntarily provide when you:

  • Create an account or make a purchase

  • Sign up for promotions, events, or updates

  • Contact Us or submit feedback

  • Upload content via interactive features

  • Provide your phone number for order updates or marketing (up to 15 SMS/month; message and data rates may apply; reply STOP to opt out)

This may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Login credentials

  • Payment details

  • Communication history

We automatically collect technical data via cookies and similar technologies:

  • IP address, browser type, device type, identifiers

  • Pages visited, time on site, clickstream behavior

  • Approximate or precise location (with consent)

We may supplement this with data from third-party platforms (e.g., Facebook, Google, PayPal), public databases, or marketing partners, based on your permissions.

How We Use Your Data

We use personal data to:

  • Provide and improve the Service

  • Personalize experiences

  • Send updates, confirmations, and support

  • Deliver marketing (with consent)

  • Conduct analytics

  • Comply with legal obligations

  • Prevent fraud and ensure security

  • Generate aggregated or anonymized data

Deleting essential data (e.g., purchase or shipping information) may restrict or close your account.

Legal Bases for Processing (EEA Users)

For European Economic Area residents, We process data based on:

  • Your consent

  • Contract performance

  • Legal obligations

  • Legitimate interests (e.g., service improvement, marketing, where not overridden by your rights)

Retention of Data

We retain data only as needed for the purposes outlined or as required by law. You may request deletion, subject to legal retention needs (e.g., fraud prevention).

Automated Decision-Making

We do not use personal data for solely automated decisions with legal or significant effects.

Cookies and Tracking Technologies

We use cookies for:

  • Essential site functionality

  • Performance analysis (e.g., Google Analytics)

  • User preferences

  • Personalized advertising

  • Social media sharing

Cookie Types:

  • Necessary: Enable core functionality

  • Performance: Measure usage

  • Functionality: Store preferences

  • Targeting: Support marketing

  • Social Media: Enable sharing

Manage cookies in your browser settings or opt out of Google Analytics at tools.google.com/dlpage/gaoptout. Disabling cookies may affect functionality.

Local Storage

We use browser-based storage (e.g., HTML5) and caching to improve performance and user experience.

Sharing Your Data

We do not sell personal data. We may share it with:

  • Affiliates

  • Service providers (e.g., hosting, analytics, payment processors like PayPal)

  • Third-party platforms (e.g., Google, Facebook) based on your interactions

  • Authorities, to comply with law or protect rights

  • Successors in business transactions (e.g., mergers)

Service providers are contractually obligated to protect your data.

International Transfers

Data may be transferred to the U.S. or other countries. We use safeguards like standard contractual clauses and encryption to protect cross-border transfers.

Third-Party Services

Links to third-party sites (e.g., PayPal, social networks) are governed by their privacy policies. We are not responsible for their practices.

Your Rights

Depending on your location, you may:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to data use

  • Receive a portable copy

  • Withdraw consent

To exercise rights, visit our Contact Us page. We may verify identity and respond within 30 days.

Security

We use encryption, access controls, secure servers, and breach response protocols to protect data. No system is fully secure, but We take reasonable measures. We will notify you of breaches as required.

Children’s Privacy

The Service is not for individuals under 16. We delete data from children under 16 without parental consent upon discovery. Contact Us if you believe this has occurred.

Changes to This Privacy Policy

Updates will be posted with the "Last Updated" date. Material changes will be communicated via the Service or email. Continued use constitutes acceptance.

Contact Us

For questions or to exercise rights:

  • Visit our Contact Us page

  • Mail: Ergolign, 1601 Dove St. #170, Newport Beach, CA 92660

© 2025 Ergolign

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